Atradius Trade Credit Insurance is looking for the right candidate to fill the Account Manager position in our Irvine, CA office.
The purpose of this job is to deliver superior customer service to our policyholders, colleagues, brokers and sales force and also provide administrative support work required to acquire new customers, as well as service and retain accounts within the Underwriting Team’s target segment, in accordance with the strategic direction of the Corporate Business Unit. For the qualified applicant this position does provide an ability to develop into Sr. Account Management.
Responsibilities and Duties
- Maintain positive relationship with customers
- Ability to interact with colleagues in an international environment
- Handle and process credit limit applications, reports or any other necessary information required in servicing accounts
- Provide administrative support and prepare all required information necessary for setting up draft policies, submissions, renewals or maintaining policy records according to local procedures and guidelines
- Activate new policies and process transfers of credit limits
- Prepare buyer schedules for new business
- Process cancellations of accounts and notification of cancellation of credit limits
- Assist in obtaining documentation for Claims
- Assist with internal reporting requirements (policy performance reports) in line with Atradius’s overall policies, standards and systems
- Monitor renewal dates and responsible for mailing Premium Anniversary Forms and follow-up
- Act as Atrium helpdesk for Insured’s/Brokers
- As position grows new tasks will be assigned
Qualifications and Skills
- Must have good communication skills; both verbal and written, good listening skills and a strong desire to solve problems
- This position requires an energetic person who is creative; tenacious and accountable
- The ability to be flexible and handle multiple tasks within assigned deadlines
- Must be comfortable working in a multi-cultural & international environment
- College degree or working experience equivalent
- Microsoft Office software, and the ability to perform functions in company established software and applications; Proficiency in Excel is a must and working knowledge of PowerPoint is beneficial
- Working experience in office environment
Benefits
- Base salary commensurate with experience,
- Bonus potential
- Generous leave package including 3 weeks annual vacation accrual, sick time, standard holidays and floating holidays
- Company subsidized Health and Dental care coverage
- Company paid Vision, Life Insurance/ADD, Disability plans
- 401(k) plan with 100% match on up to 6% of salary plus annual profit share contribution
- Education Assistance plan
All candidates should send their resumes to paul.lane@atradius.com