Privacy Statement

This website is provided by Atradius N.V. and its affiliated companies and subsidiaries (from this point, jointly and individually referred to as "Atradius”). 

Your privacy

Below are the guidelines we use for protecting the information you provide us when you visit this or any of our websites.

The information we need and why we need it

During the course of our dealings with you we may need your information to:

  • develop and provide our Products and Services
  • assess financial and insurance risks
  • record your preferences in respect of our Products and Services
  • undertake research or statistical analyses
  • provide insurance administration, including underwriting and claims handling
  • recover debts from you or, on your behalf
  • prevent and detect crime, including to ensure compliance with financial sanctions and money laundering legislation
  • comply with our regulatory obligations.

In particular, we shall use your information as set out below.

1. Website use

The information that Atradius collects and uses via this website may include:

  • any personal details that you submit such as your name, address, telephone number, email address, date of birth, or other information provided during registration for any Products or Services
  • information that allows us to remember you and your preferences in using this website, such as language. We use cookies to collect this type of information. Further details are available in our Cookie Notice, including how to decline/disable cookies
  • your IP address (your device’s unique identification number when connecting to the internet), which we use to note your interest/visit to our websites
  • your subscriptions to any newsletters, email updates, country reports, updated trade or economic information, etc. made via the website.

2. Policy Underwriting

Atradius will need your information, and that of others you name on your policy, to offer quotations or renewal terms and manage your insurance policy. This includes underwriting and claims management, as well as anything else needed to support your relationship with Atradius.

3. Risk Underwriting

Atradius will need information about the buyers you trade with so that we can assess whether to offer Credit Insurance on them.

4. Other services

Atradius will need information in order to offer other Products and Services, such as but not limited to, debt collection.

In so doing, Atradius will combine information that you provide with other information we may hold about you from third parties.

We treat information in confidence and in compliance with applicable regulation and legislation.

Who we share information with

In using the information, Atradius may give some details to third parties such as other members of the Atradius group of companies, other insurers, claims adjusters, crime or fraud detection and prevention agencies, service providers, agents, reinsurers, regulatory authorities, dispute resolution organisations, professional advisors such as lawyers, recovery agents, any joint insured or co-insured party to any policy in which you are insured, or to other persons whom you authorise such as brokers or joint insured. We may also disclose the information to people authorised by you, such as a banker, financier or broker.

Where we may send your information

We may send your information, in confidence, for processing outside the European Economic Area. We shall ensure that appropriate organisational and technical measures are taken to protect your data.

Marketing

We may use your information to keep you informed by post, email, text message or other electronic means. We may send you details of Products and Services that we think may be of interest to you. If we do, you will be given the opportunity to opt out of being contacted for these purposes; or you can contact us at any time to opt out by sending an email to info@atradius.com. Atradius will not pass on your details to third parties for the purposes of the marketing of products or services offered by anyone other than Atradius.

Atradius will not disclose your personal information to any outside organisation without your consent

Information regarding you (such as name, address and phone number) will not be given or sold to any outside organisation for its use in marketing or solicitation without your prior consent. Your information may be shared with agents or contractors of Atradius only for the purpose of performing services on behalf of Atradius.

Your Rights

You can ask us to provide a copy of your personal information, update or correct factual inaccuracies, or request the removal of your personal information by contacting Atradius by email info@atradius.com. This email address is protected from spam bots; you need JavaScript enabled to view it. Alternatively you can write to the Data Protection Officer at the registered address of the Atradius branch within your jurisdiction. We shall take reasonable steps to confirm your identity prior to providing details of any personal information we may hold about you. We may a levy a small fee in providing information to you.

What else should I know about my privacy?

Third party internet sites and services accessible through this website have separate privacy and data collection practices, independent of us. Atradius has no responsibility or liability for these independent policies or actions. You are solely responsible for guarding your passwords or any account information. Please be careful and responsible whenever you are online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Atradius cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. 

Amendments to this Privacy Policy

Atradius may change this Privacy Statement at any time without notice. Changes will be posted under “Privacy Statement”. Your use of the website after any changes have been posted will constitute your agreement to the modified Privacy Statement and all of the changes. Accordingly, you should read this Privacy Statement from time to time to ensure you are aware of the latest version.

Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.