United States offices
Austria offices
Australia offices
Bulgaria offices
Switzerland offices
China offices
Czech Republic offices
Germany offices
Denmark offices
Finland offices
France offices
Greece offices
Hong Kong SAR offices
Hungary offices
Ireland offices
India offices
Italy offices
Japan offices
Mexico offices
Netherlands offices
Norway offices
New Zealand offices
Poland offices
Romania offices
Sweden offices
Singapore offices
Slovakia offices
Turkey offices
United Kingdom offices
United States offices
No matter where you or your debtor are located in the world, Atradius can support your collection of outstanding invoices in any country, time zone, currency and language.
Atradius Collections comprises an experienced team of debt collections specialists and is available to you, regardless of whether you have Credit Insurance with us or not.
Nearly all companies will experience a bad debt and may need support in recovering money owed at some time. Our bespoke worldwide debt collection service will support you in the way that is most appropriate for your situation, from simple communications to legal action.
As an Atradius customer, you’re automatically able to access and benefit from our debt collections service, Atradius Collections. This is a feature of all our Credit Insurance policies and will not incur any additional cost for you.
We also offer a standalone Atradius Collections service to organisations and business that are not Atradius Credit Insurance customers.
As debt collections specialists, we know how to respond to excuses for non-payment and exert the right level of pressure to maximise revenue collection.
We also know that a proactive and sensitive approach can often yield the best results. A payment plan for a customer experiencing cashflow problems may result in complete settlement of the debt and the retention of a strong working relationship with you. To that end, we work closely with you to seek the quickest and most appropriate solution for you.
The first ever online e-commerce debt recovery platform is now available to you.
Easily collect your debts online. With our online platform, you simply upload your unpaid invoices, monitor our collection process and receive your money as soon as the debt is recovered.
What are the benefits?
Atradius Collections begins its work the moment you notify that an invoice is due and has not been paid. We contact your debtor on your behalf, in their language with a representative that is located close to the region in which they are based. With your approval, we negotiate with your debtor to find the fastest solution for revenue collection to settle the debt.
Any communication with your debtor is shared with you. We're committed to transparency in our relationship with you and, therefore, work closely with you sharing knowledge and information to work smarter and achieve the best results for your business.
If you're an Atradius Credit Insurance policy-holder, you may manage Collections through your Serv@Net account. As a non-policy holder, you may manage your cases through our dedicated online system, Collect@Net.
For further information about how we can help with your debt collection requirements, get in touch to discuss your needs and to learn more how we can support you.
Get a Free, No Obligation Quote
Contact us